Westbound

General

• In-game Purchase rewards not received
• Game Reset?
• My Game won’t load. What should I do?

How to play

• How does "Spin the Wheel Daily Bonus" work in game?
• How to earn Pickaxes

Payment

• I completed an offer in Tapjoy and did not receive my reward. Why?

Trailsweeper

• In which map do I find a specific collectable?
• Why do I keep getting the message "You have a journey in progress. Would you like to return to it?" when I want to play another map.
• How to unlock the maps?
• Where is my golden screw/hammer which I have collected?
• Why do I have to play the same map over and over again?
• How to upgrade the general/Trail store?

See all 7 articles

Team Challenge

• Why don't user's get the rewards that they are promised. (the tier that they are assigned to). When will I receive the season rewards?
• Why is that user's move higher and lower in the tiers. Why does user's season score keep changing during the challenge?
• Why is the season score different for the team mates?
• How are season rewards calculated?
• How are they ranked? On what basis are user's assigned to a particular tier?
• How is the season score calculated ?

Technical

• Images not loading?
• Can I transfer my old account on to a new device?