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Westbound

General

  • In-game Purchase rewards not received

  • Game Reset?

  • My Game won’t load. What should I do?

How to play

  • How does "Spin the Wheel Daily Bonus" work in game?

  • How to earn Pickaxes

Payment

  • I completed an offer in Tapjoy and did not receive my reward. Why?

Trailsweeper

  • In which map do I find a specific collectable?

  • Why do I keep getting the message "You have a journey in progress. Would you like to return to it?" when I want to play another map.

  • How to unlock the maps?

  • Where is my golden screw/hammer which I have collected?

  • Why do I have to play the same map over and over again?

  • How to upgrade the general/Trail store?

See all 7 articles

Team Challenge

  • Why don't user's get the rewards that they are promised. (the tier that they are assigned to). When will I receive the season rewards?

  • Why is that user's move higher and lower in the tiers. Why does user's season score keep changing during the challenge?

  • Why is the season score different for the team mates?

  • How are season rewards calculated?

  • How are they ranked? On what basis are user's assigned to a particular tier?

  • How is the season score calculated ?

Technical

  • Images not loading?

  • Can I transfer my old account on to a new device?

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