Westbound

• In-game Purchase rewards not received

• Game Reset?

• My Game won’t load. What should I do?

• How does "Spin the Wheel Daily Bonus" work in game?

• How to earn Pickaxes

• I completed an offer in Tapjoy and did not receive my reward. Why?

• In which map do I find a specific collectable?

• Why do I keep getting the message "You have a journey in progress. Would you like to return to it?" when I want to play another map.

• How to unlock the maps?

• Where is my golden screw/hammer which I have collected?

• Why do I have to play the same map over and over again?

• How to upgrade the general/Trail store?

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• Why don't user's get the rewards that they are promised. (the tier that they are assigned to). When will I receive the season rewards?

• Why is that user's move higher and lower in the tiers. Why does user's season score keep changing during the challenge?

• Why is the season score different for the team mates?

• How are season rewards calculated?

• How are they ranked? On what basis are user's assigned to a particular tier?

• How is the season score calculated ?

• Images not loading?

• Can I transfer my old account on to a new device?