How-to: Take A Screenshot

How-to take a screenshot on a PC

• Select Print Screen = Windows captures the entire screen and copies it to the clipboard.
• Open Paint (or similar application)
• Hold down the Control (CTRL) and V Windows pastes the screenshot (that is in the clipboard) into a document or image you are currently editing.
• Save the image as a JPG and attach it to your email!

How-to take a screenshot on a Mac

• Hold down Command and Shift and 3
• Mac OS X captures the entire screen and saves it as a file on the desktop.
• The file name will look like“Screen shot 2013-06-25 at 08.45.00 AM.png”.

How-to take a partial screenshot on a Mac

• Hold down Command and Shift and 4
• Use your mouse to draw a rectangle in order to specify what to capture – or press thespacebar and then click on something (e.g. awindow) to capture it.
• Mac OS then saves it as a file on the desktop.
• The file name will look like“Screen shot 2013-06-25 at 08.45.00 AM.png”.

1. Hold the Power Button and press at the same time as the Home Button
2. Your screenshot will be saved in the Photos App
3. Attach this to your support ticket or e-mail directly to: [e-mail]