I made an in app purchase and the resources have still not been credited to my game. Why?

a. Close the game (either by pressing BACK button, or via Settings -> Manage Applications ->Shipwrecked: Volcano Island -> Force stop), and then restart the application. You should be able to see the resources for the purchased plan. If you still cannot see the resources being credited, please follow step b.

b. Close the game. Close the google play (android market) application also. Now restart the google play app. Then restart the game. Now you should be able to see the resources. If you still cannot see the resources being credited, please get back to Kiwi customer support team.