My game is not loading or is running slowly.

If you are having trouble getting the game to load or run smoothly, please try the following:

  • Clear your browser's cache
  • Ensure that you are running the most up-to-date version of your browser and Flash (Flash automatically updates in Google Chrome)
  • Try playing on a different browser (we recommend Google Chrome)


If these steps do not resolve the problem or if you need further assistance, please submit a support ticket. Please include your user ID (found below the City Girl Life game window) and a detailed description of the issue you are encountering including any error codes you've received and / or any screenshots you've taken.

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