Common Facebook Credit Issues

In rare circumstances you may experience difficulties acquiring Facebook Credits when attempting a purchase. If you ever experience an extended delay receiving your Facebook Credits for any reason, or are unable to complete a purchase of Facebook Credits, please contact Facebook Support immediately.

Contacting Facebook via their support form is quick and easy, and can help resolve many of the following issues:

  • Error messages preventing payment 
  • Missing Facebook Credits
  • Currency conversion issues

When you contact Facebook Support you will receive the quickest resolution to any difficulty you may be experiencing with your Facebook Credits, so please do not hesitate to alert them if you have any concerns.

Please note: Many Kabam games are available on Purchases on do not require Facebook credits and there are other payment options available.

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